Distance Sales Agreement
ARTICLE 1 – PARTIES
1.1. SELLER
| Company Name | SAHA Expo Fuarcılık Hizmetleri A.Ş. |
| MERSIS No | 0739100433300001 |
| Address | Teknopark İstanbul Sanayi Mahallesi, Teknopark Bulvarı No:1/9A D:104, 34906 Pendik/İstanbul, TURKEY |
| Phone | +90 216 999 70 17 |
| [email protected] | |
| KEP Address | [email protected] |
1.2. BUYER
The buyer's name/title, address, email and other contact information declared during the purchase process shall be deemed valid. The buyer is responsible for the accuracy of this information.
ARTICLE 2 – SUBJECT OF THE CONTRACT
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation regarding the sale and delivery of products and services ordered electronically by the buyer from the www.sahaexpo.com website and connected platforms belonging to the seller.
The buyer accepts and declares that they have read and been informed about the basic characteristics, sales price, payment method, delivery conditions and right of withdrawal regarding the products and services subject to sale, and have given the necessary confirmation electronically.
ARTICLE 3 – PRODUCTS AND SERVICES SUBJECT TO THE CONTRACT
Products and services covered by this contract:
3.1. E-Ticket
| Product | SAHA 2026 International Defence, Aviation and Space Industry Fair Entrance Ticket |
| Event Date | May 5-9, 2026 |
| Event Venue | Istanbul Expo Center, Yeşilköy/Istanbul |
| Delivery Method | Electronic delivery via email |
3.2. Equipment Rental/Sales
Stand furniture, equipment, technical hardware and similar fair materials. Product details, quantity, unit price and total amount are specified in the order form.
3.3. Services
Electricity connection, internet service, forklift/crane service, hostess/interpreter service, technical support and similar fair services. Service details, duration and fee are specified in the order form.
ARTICLE 4 – GENERAL PROVISIONS
4.1. The buyer accepts that they have read and been informed about the basic characteristics, sales price, payment method and delivery of the products and services subject to this contract, and have given the necessary confirmation electronically.
4.2. The seller is obliged to deliver the products and services subject to the contract completely, in accordance with the specifications stated in the order, and together with warranty documents if any.
4.3. The buyer is responsible for the accuracy of the information declared during the order. The seller cannot be held responsible for disruptions caused by incorrect information.
ARTICLE 5 – PAYMENT AND PAYMENT SECURITY
5.1. Payment can be made by credit card, debit card or bank transfer/EFT.
5.2. All online payments are secured with SSL/TLS encryption.
5.3. Credit card information is not stored in the system and transactions are processed with 3D Secure security protocol.
5.4. Upon completion of the payment process, an order confirmation email is sent to the buyer.
ARTICLE 6 – DELIVERY
6.1. E-Ticket Delivery
E-tickets are sent to the buyer's registered email address within 24 hours after payment confirmation. E-tickets can be used at the fair entrance by printing or showing the QR code from a mobile device.
6.2. Equipment Delivery
Rented or purchased equipment is delivered to the stand area specified in the order form during the fair setup period. Delivery date and time are determined according to the fair setup schedule.
6.3. Service Delivery
Ordered services are provided from the fair setup period until the end of the fair under the conditions specified in the order form.
6.4. Delivery Fee
No additional fee is charged for e-ticket delivery. Equipment and service delivery conditions are specified in the order form.
ARTICLE 7 – RIGHT OF WITHDRAWAL
7.1. Legal Regulation
According to Article 15 of the Consumer Protection Law No. 6502 and Article 15 (g) of the Distance Contracts Regulation; the right of withdrawal cannot be used for accommodation, transportation of goods, car rental, food and beverage supply, and contracts related to entertainment or leisure activities that must be performed on a specific date or period.
7.2. E-Ticket
Since SAHA 2026 Exhibition is an event taking place on specific dates (May 5-9, 2026), there is no right of withdrawal for purchased tickets.
7.3. Equipment and Services
Equipment rental/sales and services offered within the scope of the fair are contracts to be performed on a specific date, therefore there is no right of withdrawal.
7.4. Buyer Confirmation
The buyer confirms electronically that they have read, understood and accepted that there is no right of withdrawal before completing the purchase.
ARTICLE 8 – CANCELLATION AND RETURN CONDITIONS
8.1. E-Ticket
No refunds are made for e-tickets.
8.2. Cancellation for Equipment and Services
Cancellation requests must be submitted in writing (email or KEP):
- Cancellations made 30 days or more before the fair: 70% of the paid amount is refunded.
- Cancellations made 15-29 days before the fair: 50% of the paid amount is refunded.
- Cancellations made less than 15 days before the fair: No refund.
8.3. Refund Period
Approved refund requests are processed within 14 business days from the approval of the request according to the buyer's payment method.
ARTICLE 9 – RETURN OF RENTED EQUIPMENT
9.1. Rented equipment is returned in accordance with the dismantling schedule at the end of the fair.
9.2. In case of damage detected in returned equipment, repair cost or full market value is charged to the buyer.
9.3. Full market value of lost equipment is charged to the buyer.
ARTICLE 10 – EVENT CANCELLATION OR POSTPONEMENT
10.1. Event Cancellation
In case of complete cancellation of the event by the seller, all payments are refunded within 30 business days after deducting incurred expenses.
10.2. Event Postponement
In case of postponement of the event due to force majeure (natural disaster, epidemic, state of war, government decisions, etc.), all purchased products and services remain valid for the new date. If the new date is not suitable for the buyer, the remaining amount is refunded after deducting fair expenses.
ARTICLE 11 – COMMERCIAL BUYERS
Buyers acting for commercial or professional purposes (exhibitor companies, suppliers, etc.) are not considered consumers under the Consumer Protection Law No. 6502. Turkish Code of Obligations and Turkish Commercial Code provisions apply to relationships with these buyers.
ARTICLE 12 – DISPUTES AND JURISDICTION
12.1. Turkish Republic laws apply to disputes arising from this contract.
12.2. For consumer transactions, Consumer Arbitration Committees have jurisdiction for claims up to the value announced by the Ministry of Trade, and Consumer Courts have jurisdiction for claims above this value.
12.3. For commercial transactions, Istanbul Courts and Execution Offices have jurisdiction.
ARTICLE 13 – CONTACT
All notifications and requests regarding the contract can be submitted through the following channels:
- Email: [email protected]
- KEP: [email protected]
- Phone: +90 216 999 70 17
- Address: Teknopark İstanbul Sanayi Mahallesi, Teknopark Bulvarı No:1/9A D:104, 34906 Pendik/İstanbul
ARTICLE 14 – EFFECTIVENESS
This contract enters into force upon the buyer's electronic confirmation. The buyer declares and undertakes that they have read, understood and accepted all provisions of the contract.
Contract Date: Order confirmation date
Contract Number: Order number